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A+ rating

Average 5.00 rating
What's included

Eight Salesforce capabilities, one accountable team.

Feel free to engage us even for single capability or a full-stack Salesforce transformation. Yet each capability stated below can run standalone project or as a part of a large program.

Sales Cloud Service Cloud Agentforce
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Sales Cloud Implementation

Pipeline management, lead scoring and forecasting configured around your sales process.

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Agentforce & AI Agents

Autonomous AI agents that handle enquiries using live Salesforce data.

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Service Cloud Implementation

Case management, omnichannel support and SLA-driven service queues.

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Industry Clouds

Financial Services, Health, Nonprofit and Education Cloud configured for your sector.

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Integration & Data Migration

Structured migration from legacy systems with deduplication and validation.

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Managed Administration

Ongoing admin, automation changes and release management after go-live.

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Custom Apex & LWC

Bespoke logic and Lightning Web Components for custom tailor-made flows.

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Salesforce Health Check

An audit of your existing org to find quick wins before you invest in anything new.

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Platforms

Clouds & platforms CDU is in demand for

We analyze and evaluate and then scope the right combination of clouds that best fit to the size of your business as well as the industry you are in – Not-a-one-Size Fits- all package.

Dramatically harness cross-platform best practices whereas business services. Conveniently formula standards in innovation with wireless Globally engage cross-media leadership best breed experience rather than bricks-and-clicks infomediaries monotonectally

Globally engage cross-media leadership skills before cross-media innovation forward morph whereas process-centric models. Efficiently transform customer directed alignments.

Benifit’s the Services

Leadership skill before media innovation customer directed alignments

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Tailored platform selection

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Flexible architecture options

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Scalable cloud infrastructure

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Connected technology ecosystem

Core Clouds

Sales Cloud Service Cloud Experience Cloud Data Cloud

AI & Automation

Apex Lightning Web Components AppExchange

Development & Ecosystem

Apex Lightning Web Components AppExchange

Industry Clouds

Financial Services Cloud Health Cloud Nonprofit Cloud Education Cloud

How We Deliver

Our Salesforce engagement process

A well-structured and well-planned path from first scoping call to fully supported operations.

01

Scoping call & org review

02

Solution design & fixed-price quote

03

Configuration & custom development

04

Data migration & UAT

05

Go-live, training & support

Corporate Video Production Event Video Production Promotional Videos Post-Production & Editing

We review and analyze your current sales/service processes and, if applicable, your existing Salesforce org.

Corporate Video Production Event Video Production Promotional Videos Post-Production & Editing

A clear proposal with cloud selection, timeline, team and pricing — usually within 5 business days.

Corporate Video Production Event Video Production Promotional Videos Post-Production & Editing

Cloud setup, Apex/LWC development and integrations, built in demo-able sprints.

Corporate Video Production Event Video Production Promotional Videos Post-Production & Editing

Well-planned and Structured migration from your legacy system with a parallel-run validation period.

Corporate Video Production Event Video Production Promotional Videos Post-Production & Editing

User training, go-live support, and an optional managed admin retainer.

Hey 👋 I am Gokul, Sr. Business Consultant
Hey 👋 I am Gokul, Sr. Business Consultant
Let's talk about your growth
Why CDU for Salesforce

Built by consultants who run Salesforce orgs, not just configure them.

The complete Salesforce development practice is led by certified consultants with rich experience of hands on delivery across Astralian mid-market businesses and enterprise level organizations.

Typical outcomes

What changes after a Salesforce engagement

Figures below are typical ranges reported by clients across recent engagements, not guarantees your results depend on your starting point.

User Training

60%

Faster Onboarding

Integrations

130+

Dealerships Connected

Operations

99.9%

Platform Availability
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Client Testimonials

Trusted by Businesses.
Backed by Results.

Real partnerships. Honest feedback. See why organisations across Australia trust Cloud Downunder to design, build, and support their digital products.

A special shout-out to Sam, who was incredibly professional, knowledgeable, and dedicated. Sam took the time to understand my needs and expectations for a future Mercedes-Benz App and went above and beyond. His attention to detail and commitment is evident in every aspect of his work. In addition to his technical expertise, it is clear that Sam is genuinely invested in the success of his clients. If you're looking for a reliable, talented, and customer-focused app development company, look no further than AppGurus.

AppGurus built a platform to manage the driver compliance paperwork and fault reporting system for heavy vehicles. It could automatically review all paperwork, sending notifications when there were issues. AppGurus showed genuine passion for the project, giving invaluable technical insights.

AppGurus managed the project well despite the changes in the scope and design. The team constantly communicated through messaging apps at every key deliverable. They also collaborated through in-person meetings.

AppGurus ensured a smooth workflow through frequent communication and prompt customer support — they were always quick to respond to any queries or concerns. The team was also proactive in terms of sharing helpful ideas. They loved my concept and understood my target market really well.

AppGurus was helpful, timely, and efficient at collaborating via Basecamp. Moreover, they embraced the client's vision very well and were communicative, responsive, and solutions-oriented. They were very quick to embrace my vision, providing me with endless solutions for anything I asked for.

AppGurus offered strong interpersonal relationships that optimized the development process. The apps have remained in the top positions of the education genre in the Apple Store. I appreciate AppGurus' loyalty and understanding. We've formed a bond and trust with each other, and we respect each other's opinions.

We came to AppGurus with an idea and extremely basic wireframe of our concept. They provided priceless industry knowledge, transparency and understanding as part of the design and construction process. As a startup with no app development or programming knowledge, the experience of AppGurus turned our idea into a polished, fully functioning product. The continuing support we have received after completion of our app has been exceptional.

I moved to AppGurus in 2019 after using another company for a number of years and not being satisfied with the quality of work. The change was the best thing I ever did for my app. AppGurus actually listened to exactly what I wanted out of my app and nothing was too hard for them - as well as their pricing was attractive. I would happily recommend AppGurus to anyone whether they are wanting a development done from scratch or already have a product and they are not happy with their current service. I'm very excited about the future of my app knowing I have the backing of AppGurus if I need anything.

Where to begin? We can all conceive that app development is highly specialized. Client expectations have to be managed especially where projects take on a life of their own, creating options that could never have been envisaged at the start. In our case, subject to certain parameters, AppGurus became a quasi partner in fulfilling the dreams we had of our project. The integration of their ideas into our project was priceless. This does not happen in normal business dealings. Big Thumbs Up AppGurus.

I approached the AppGurus to transform my Homeworthy Inspection System into a mobile app. They guided me through the entire process and made Homeworthy a robust platform by utilising my vision and industry experience. Many businesses and individuals now conduct their inspection services using Homeworthy and the numbers are growing. I personally have saved 2 hours per day on inspection reports, by simply using the Homeworthy app. It's a fast and reliable experience.

We never felt that we were dealing with sales people, but rather with a team that had a deep technical understanding. AppGurus built an app to improve communication between the client and their customers. They also integrated an AI element to make custom recommendations to users.

Working with the AppGurus was very professional and streamlined. They took my vague descriptions of what I wanted and turned them into something real and functional. There was a lot of extra guidance which has been quite valuable in shaping Eater Meter to what it is today. I highly recommend AppGurus for any sort of web-app related development.

These guys are great and easy to work with. Their patience and service has been amazing considering we come from a non tech background. Highly recommend them.

AppGurus provided the outcome what I was expecting. I just shared my idea with their team which I wanted to publish in the market and they guided me and made this product in a very efficient way. My apps are available on stores and I am really happy with the service they provided.

App Gurus delivered a fully-optimized product that went beyond the project's original scope, much to the client's delight. The team was highly communicative, and internal stakeholders were particularly impressed with the vendor's team dynamic, work ethic, and solutions-based approach.

The app has earned a significant amount of downloads since its launch. Thus far, the platform has satisfied expectations and matches the original vision. App Gurus is dedicated to the project, ensuring they’re approachable and timely in the case of issues.

App Gurus listened to client needs and ensured any technical issues were resolved quickly. The cost was higher than expected, and there was a slight staffing mishap early on, but user responses have been good.

App Gurus has delivered a functional and easy-to-use app in a timely manner. The team has ensured stellar communication and efficiently addressed the project requirements. Their receptiveness, design competencies, and innovative approach are key elements of their work.

Boasting a strong understanding of the client's needs and goals, allowing them to confidently deliver a solution that matched. The reliable team utilized Basecamp to manage the project and collaborate effectively with the client throughout. Their high-quality design and development work stood out.

Thanks to App Gurus' efforts, the client was able to establish a clear scope for a web-based solution while tailoring the apps for their target audience. The app also allowed businesses to sign up and manage their menus. Overall, the team was easy to work with and dedicated to the project.

Decided on App Gurus to save time and effort. They understood what I wanted, and I loved their enthusiasm and energy from the beginning and felt that they were the right people to work with. They provided various options and a quote that was unbeatable which was a contributing factor to my decision to work with them within a specific budget. They guided me through the processes step-by-step and I received some great advice along the way.

App Gurus has successfully delivered a fully functional website and mobile app, satisfying the client's needs. The team utilizes their in-depth knowledge to deliver quality outputs and provide helpful advice. The partners interact through email and messaging apps. Their knowledge is impressive.

Love the design of my app and very happy with the progress. Sam and his developers have gone the extra mile to give me a great product. Looking forward to launching this summer!!

I have been very happy to work with App Gurus on my project. It was a complex project, and it took time to refine it to conform to my ideas. They approached it with patience and professionalism, and I am definitely pleased with the final outcome.

My company engaged App Gurus to create a new portal linking several off the shelf software items using API. Not only was App Gurus affordable, their work was completed within timely and correctly. I would have no hesitation in recommending Sam and App Gurus for your next project.

When I was looking for a company to take on my app, most companies wanted to charge me more than my budget just to create a proof of concept. App Gurus came up with a plausible solution on how to make my idea work at our first meeting. This was my first app development project and the team walked me through the process to not only build the app, but also assisted with all things Apple and getting it on to the App Store. The result is a very professional and funky product.

Despite setting high expectations, App Gurus managed to exceed them. I had a unique job that required some out of the box thinking and App Gurus was up to the challenge. Their ongoing support was excellent - actively seeking my feedback, being patient with all my requests and prudently addressing them. I’d highly recommend their services if you’re looking for a job to be done right.

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4.8

Average Rating

Across Leading Review Platforms

Independent reviews that speak for us
Top B2B Company
4.8
out of 5
Verified Google Reviews
4.8
out of 5
Top Software Development Company
4.8
out of 5
Client Testimonials

Frequently Asked Questions

Everything you need to know about Cloud Downunder's services, process, and Australian-local approach.

Still have questions?

We're here to help. Reach out directly and our specialists will respond within 2 business hours.

Responds within 2 business hours.

A full Salesforce implementation covers cloud selection (Sales Cloud, Service Cloud or an industry cloud), configuration, data migration, integrations, and user training through to go-live. As Salesforce certified consultants, we scope this after a free scoping call and org review, so the proposal reflects your actual sales and service processes rather than a generic template.

Agentforce pricing runs on a few different models — around $2 per resolved conversation, Flex Credits at roughly $500 per 100,000 credits, or per-user licensing — on top of the Service Cloud foundation Agentforce requires. Because the right model depends heavily on your expected usage pattern, we model your specific case during scoping rather than quoting a flat number that may not fit how your team will actually use it.

A single Sales Cloud or Service Cloud implementation is typically scoped and quoted within 5 business days of your scoping call, with build running in demo-able sprints over several weeks. Agentforce AI agent deployments are more involved projects industry-wide, often running several months end to end — we give you a realistic timeline once we know which use cases you're deploying.

Yes. Our data migration process includes deduplication and validation as standard, so legacy CRM or spreadsheet data comes across clean rather than carrying old data-quality problems into your new org. We run a parallel-run validation period as part of user acceptance testing, so nothing goes live until your team has confirmed the data is right.

Sales Cloud is built around pipeline management, lead scoring and forecasting for your sales team. Service Cloud is built around case management, omnichannel support and SLA-driven service queues for your support team. Many businesses run both on one platform, but plenty start with just one — we scope based on where your process pain actually is, not a bundled default. Note Agentforce for customer service specifically requires a Service Cloud foundation.

Standard configuration and Flow automation cover most sales and service processes without a line of code. Custom Apex and Lightning Web Component development comes in for logic or interfaces off-the-shelf Salesforce genuinely can't handle — a bespoke approval engine, a custom customer portal, or a deep third-party integration beyond what AppExchange offers. We default to configuration first and only recommend custom development where it's actually the right tool.

Yes. Every engagement includes user training and go-live support, and most clients move onto an optional managed Salesforce administration retainer covering ongoing automation changes, release management and admin support — delivered in Australian business hours (AEST/AEDT), with every configuration and customisation documented so there's no vendor lock-in.

Yes. A Salesforce Health Check audits your existing org — data quality, automation, security settings and technical debt — to surface quick wins before you invest in anything new, including whether Agentforce or additional clouds are actually worth pursuing yet. It's a standalone engagement, not a sales step toward a bigger project.

Ready to scale your growth?

We help ambitious teams build digital products and campaigns that convert.

200+ clients
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How can I get in touch?

Reach us via the contact form, email, or phone. We'll connect you with the right expert.

What support do you offer?

From strategy and design to development, cloud, AI, and ongoing support we're with you every step.

How fast will I get a reply?

We typically respond to all enquiries within 1 business day.

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