CDU Glossary

1-on-1 Meeting

360 Degree feedback

3 month project delivery

AI & ML (Artificial Intelligence & Machine Learning)

Technologies that allow machines to perform tasks that typically require human intelligence. CDU offers AI & ML services including AI Workflow Design & Strategy, AI Integration Services, and AI Chatbot Development to enhance business operations.

API Testing

A process that ensures APIs function seamlessly, maintaining data integrity and system interoperability. This is a crucial service provided by CDU to ensure integrated software systems work correctly.

Automation Testing

A method to automate repetitive but necessary testing tasks, increasing efficiency and reducing time-to-market. CDU provides robust automation testing services to help clients release software faster and with fewer errors.

App Development

The process of creating software applications for mobile devices or the web. CDU specializes in end-to-end app development, covering requirement gathering, UI/UX design, coding, and deployment.

Augmented Reality (AR)

A technology that overlays digital content onto the real world, enhancing the user's perception of reality. CDU develops AR applications that provide immersive user experiences, integrating AI to offer intelligent and interactive user experiences.

AWS (Amazon Web Services)

A comprehensive cloud platform offered by Amazon, providing a wide array of cloud services including computing power, storage, and databases. CDU offers expert AWS solutions to optimize cloud operations and drive business efficiency.

Accessibility Compliance

Ensuring that digital products are usable by people with disabilities. CDU conducts accessibility audits to ensure applications meet necessary standards, making sure that applications are inclusive.

AI Workflow Design & Strategy

A service provided by CDU that involves creating efficient and scalable AI workflows tailored to specific business needs. This ensures that AI implementations are both effective and sustainable.

Big Data

Refers to large volumes of data that require specialized tools and techniques for processing and analysis. CDU provides big data solutions using technologies like Hadoop, Spark, and Cassandra to handle massive data sets effectively.

Blockchain Integration

The process of incorporating blockchain technology into existing systems to enhance security, transparency, and efficiency. CDU provides blockchain integration services tailored to the needs of their clients.

Brand Strategy Development

The process of creating a comprehensive plan that defines a brand’s goals, target audience, and messaging. CDU assists clients in developing digital brand strategies that align with their business goals and resonate with their target audience.

Backup and Recovery

Services that ensure data is securely backed up and can be restored in the event of a failure. CDU offers reliable backup and recovery solutions to safeguard business continuity and data integrity.

Business Intelligence (BI)

A technology-driven process for analyzing data and presenting actionable information to help executives, managers, and other corporate end-users make informed business decisions. CDU offers BI solutions that enhance decision-making processes.

Buildbox Game Development

A platform used by CDU to create interactive and visually appealing games. It allows for rapid development with a focus on user engagement and experience.

Backend Integration

The process of connecting and synchronizing the backend of an application with its front-end and other systems. CDU ensures seamless backend integration to enhance the performance and reliability of applications.

Business Analysis

The practice of identifying business needs and determining solutions to business problems. CDU’s business analysts work closely with clients to ensure that developed solutions meet specific requirements.

Cloud Solutions

A broad category encompassing services like computing power, storage, and databases delivered over the internet. CDU offers a range of cloud solutions, including Microsoft Azure, AWS, Google Cloud, and IBM Cloud, tailored to enhance business scalability, security, and efficiency.

Cybersecurity

The practice of protecting systems, networks, and programs from digital attacks. CDU ensures robust cybersecurity measures are integrated into all their services, safeguarding against threats.

Continuous Integration (CI)

A development practice where developers frequently merge their code changes into a central repository, followed by automated builds and tests. CDU implements CI to ensure that software is always in a deployable state.

CRM (Customer Relationship Management)

A technology for managing all your company’s relationships and interactions with customers and potential customers. CDU provides CRM solutions using platforms like Salesforce to help businesses improve their customer relationships.

Code Audit

A comprehensive review of source code to identify bugs, security vulnerabilities, or areas for improvement. CDU conducts code audits to ensure high-quality, secure, and maintainable software.

Connectivity Performance Analysis

An assessment of how well your systems are connected and performing. CDU provides connectivity performance analysis to minimize downtime and enhance system reliability.

CloudLinux

The process of designing software tailored to meet specific business needs. CDU excels in crafting custom software solutions that align with client goals and drive growth.

Custom Software Design

Custom software design involves creating tailored software solutions to meet specific business requirements, offering unique features and functionality not available in off-the-shelf products.

DevOps

A set of practices that combines software development (Dev) and IT operations (Ops), aimed at shortening the development lifecycle and providing continuous delivery with high software quality. CDU offers DevOps services to streamline software development and operations.

Data Engineering

The process of designing and building systems for collecting, storing, and analyzing data at scale. CDU’s data engineering services ensure efficient data processing and insightful analytics.

Database Design

The process of structuring a database that efficiently stores and retrieves data. CDU specializes in creating robust database designs that enhance system performance and data management.

Digital Marketing

The use of digital channels to promote or market products and services to consumers and businesses. CDU provides a full suite of digital marketing services, including SEO, social media marketing, and branding.

Disaster Recovery

A set of procedures to recover and protect a business IT infrastructure in the event of a disaster. CDU offers disaster recovery solutions to ensure business continuity.

Distributed Systems

A collection of independent computers that appear to the users as a single coherent system. CDU designs distributed systems to enhance reliability, scalability, and performance.

Data Sovereignty

Refers to the laws and governance policies that apply to data based on where it is located. CDU ensures that data storage and processing comply with Australian data sovereignty laws.

Deployment Strategy

A plan for releasing software to production in a manner that minimizes risk and maximizes user satisfaction. CDU develops deployment strategies that ensure seamless software rollouts.

Data Visualization

The graphical representation of data to help people understand the significance of the data by placing it in a visual context. CDU offers data visualization services using tools like Tableau.

E-Commerce Testing

A type of software testing focused on online stores and other e-commerce applications to ensure they work as expected and provide a smooth shopping experience. CDU provides specialized e-commerce testing services.

ERP (Enterprise Resource Planning) Testing

The process of testing ERP software to ensure it integrates all facets of an operation, including development, manufacturing, sales, and marketing. CDU offers comprehensive ERP testing services.

End-to-End Testing

A technique used to test whether the flow of an application is functioning as designed from start to finish. CDU’s end-to-end testing services ensure the entire application performs reliably.

Encryption

The process of encoding data to prevent unauthorized access. CDU ensures that encryption is applied across all sensitive data, both at rest and in transit.

Elasticity

The ability of a cloud service to automatically adjust resources to meet demand, ensuring optimal performance without over-provisioning. CDU implements elasticity in cloud solutions to enhance efficiency.

E-Commerce Design

The process of designing user-friendly and visually appealing online stores. CDU specializes in creating engaging e-commerce websites that drive sales and enhance customer experiences.

ERP Implementation

The process of integrating ERP software into a business's processes. CDU provides ERP implementation services to streamline business operations and improve efficiency.

Event-Driven Architecture

A software architecture pattern promoting the production, detection, consumption, and reaction to events. CDU designs event-driven architectures to improve system responsiveness and scalability.

Functional Testing

A quality assurance process that verifies that each function of the software application operates in conformance with the requirement specification. CDU offers detailed functional testing services.

Firewall

A network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules. CDU ensures robust firewall configurations to protect cloud environments.

Flutter Development

An open-source UI software development kit created by Google. CDU develops natively compiled applications for mobile, web, and desktop using Flutter.

Front-End Development

The practice of producing HTML, CSS, and JavaScript for a website or web application so that a user can see and interact with them directly. CDU’s front-end development services focus on creating intuitive and engaging user interfaces.

Full-Stack Development

Refers to a developer or a team of developers who work on both the front-end and back-end portions of an application. CDU offers full-stack development services to provide comprehensive solutions from UI design to database management.

Fault Tolerance

The ability of a system to continue operating without interruption when one or more of its components fail. CDU designs fault-tolerant systems to ensure reliability and availability.

Firmware Development

The process of writing and installing software on a hardware device to make it run properly. CDU provides firmware development services for embedded systems and IoT devices.

Framework Integration

The process of combining different software frameworks to create a unified application. CDU ensures smooth framework integration for enhanced application performance.

Google Cloud

A suite of cloud computing services offered by Google. CDU leverages Google Cloud to enhance business agility and performance in the cloud environment.

Governance

Refers to the policies, roles, responsibilities, and processes that control how an organization’s IT resources are managed and used. CDU implements IT governance frameworks to ensure compliance and effective resource management.

Hybrid Cloud

A cloud computing environment that uses a mix of on-premises, private cloud, and public cloud services with orchestration between them. CDU provides hybrid cloud solutions to businesses, offering the flexibility of both private and public cloud environments.

High Availability

A characteristic of a system designed to ensure an agreed level of operational performance, usually uptime, for a higher than normal period. CDU designs high-availability systems to minimize downtime and maintain continuous service.

HTML5 Game Development

The process of creating games that run directly in web browsers using HTML5. CDU develops HTML5 games that provide seamless performance across different devices and platforms.

Helpdesk Services

Support services provided to assist users in troubleshooting and resolving issues with technology. CDU offers comprehensive IT helpdesk services, providing timely and effective technical support.

IoT (Internet of Things)

A network of interconnected devices that communicate and exchange data with each other over the internet. CDU develops robust IoT applications that enable seamless connectivity and control of smart devices.

Infrastructure Optimization

The process of improving the efficiency and performance of IT infrastructure. CDU provides infrastructure optimization services, ensuring cloud resource consumption is efficient and cost-effective.

Interactive Prototyping

The creation of prototypes that simulate real user interactions, allowing for valuable feedback during the design process. CDU offers interactive prototyping services to help clients visualize and refine their ideas before full-scale development.

JavaScript

A programming language commonly used to create interactive effects within web browsers. CDU utilizes JavaScript in developing responsive and dynamic web applications.

Kubernetes

An open-source system for automating the deployment, scaling, and management of containerized applications. CDU uses Kubernetes to manage cloud-native applications efficiently.

Load & Performance Testing

A type of testing that ensures applications can handle expected load volumes without performance degradation. CDU provides load and performance testing services to ensure that applications are robust and reliable under varying levels of demand.

Logo and Visual Identity Design

Services that involve creating a unique visual representation of a brand. CDU offers logo and visual identity design services to help businesses establish a strong and recognizable brand presence.

Machine Learning Development

The development of algorithms and models that allow machines to improve their performance on tasks over time through experience. CDU provides machine learning development services to enhance decision-making and operational efficiency.

Microsoft Azure

A cloud computing service created by Microsoft. CDU offers services related to Microsoft Azure, helping businesses implement and manage their cloud infrastructure.

Next-Gen Testing Service

Advanced testing services that incorporate the latest technologies to enhance quality and reliability. CDU offers next-gen testing services to ensure that applications meet modern standards and user expectations.

Network Security

Measures taken to protect the integrity, confidentiality, and accessibility of a network and its data. CDU provides network security solutions to safeguard client infrastructure against potential threats.

Oracle Cloud Infrastructure

A comprehensive cloud computing service offered by Oracle, known for its secure and high-performance infrastructure. CDU utilizes Oracle Cloud Infrastructure to enhance cloud capabilities for businesses.

Ongoing Support

Continuous support services provided after the launch of a product to ensure sustained performance, introduce necessary enhancements, and manage increased load and evolving user demands. CDU offers ongoing support to keep your applications running smoothly.

Outsourced Maintenance

The practice of hiring external vendors to manage and maintain software systems. CDU helps in vendor selection and ensures smooth integration of outsourced maintenance services into existing IT frameworks.

Office 365

A suite of productivity tools offered by Microsoft, including Word, Excel, and Outlook, which CDU integrates to enhance business collaboration and productivity.

Proactive Support

A support model that involves continuous monitoring, software reengineering, and regular quality assurance activities to prevent issues before they occur. CDU provides proactive support services to maintain the optimal performance of your software.

Predictive Analytics

A branch of advanced analytics that uses historical data to predict future outcomes. CDU develops predictive analytics solutions to help businesses anticipate trends, optimize operations, and make informed decisions.

PC Game Development

The process of creating video games specifically for personal computers, focusing on rich graphics and smooth gameplay. CDU offers PC game development services tailored to the target audience.

Performance Testing

Testing conducted to determine how a system performs in terms of responsiveness and stability under a particular workload. CDU performs load and performance testing to ensure applications can handle peak traffic without compromising user experience.

Quality Assurance (QA)

A systematic process to ensure that products meet specified requirements and are free of defects. CDU provides comprehensive QA services, including API testing, functional testing, and security testing, to ensure the highest quality of software.

QA Activities

Tasks undertaken to ensure the quality of a product throughout its lifecycle, such as regular code reviews and performance assessments. CDU conducts extensive QA activities as part of its support services to maintain software excellence.

Quick Support

Immediate support provided to address urgent technical issues, ensuring minimal disruption to business operations. CDU offers quick support as part of its IT helpdesk services.

Reactive Support

Support provided in response to issues as they arise, including end-user support, application support, and development support. CDU offers reactive support to quickly resolve problems and restore functionality.

Resource Allocation

The process of distributing available resources to various projects or departments. CDU performs resource allocation during the project scoping phase to ensure that all necessary resources are available for successful project completion.

Real-Time Monitoring

The process of continuously monitoring systems to detect and address issues as they happen. CDU provides real-time monitoring services to maintain the performance and security of your applications.

Refactoring

The process of restructuring existing code without changing its external behavior to improve its readability, maintainability, and performance. CDU includes refactoring as part of its software reengineering services to optimize code quality.

SaaS (Software as a Service)

A cloud computing model where software is hosted by a service provider and made available to customers over the internet. CDU offers SaaS solutions to deliver software applications to users efficiently and effectively.

Scalability

The capability of a system to handle a growing amount of work or its potential to accommodate growth. CDU designs scalable cloud solutions to ensure that your services can handle increased demand as your business grows.

Security Testing

A type of testing that focuses on identifying vulnerabilities and ensuring that applications are protected against threats. CDU conducts thorough security testing as part of its QA services to safeguard applications from security risks.

Server Setup

The process of configuring and deploying servers to host applications and manage data. CDU provides server setup services as part of its deployment strategy, ensuring that applications are hosted in a secure and optimized environment.

Service Level Agreement (SLA)

A formal agreement between a service provider and a client that outlines the expected level of service. CDU formalizes the details of required services in SLAs to ensure clear expectations and accountability.

Software Maintenance

The practice of regularly updating and improving software to ensure it remains functional and secure. CDU offers ongoing software maintenance services to keep your applications performing at their best.

Smart Home

A home equipped with IoT devices that automate and control various household functions such as lighting, heating, and security. CDU develops smart home solutions to enhance convenience, security, and automation.

Support Services

Services provided to maintain and enhance software after its development and deployment. CDU offers comprehensive support services, including 24x7 monitoring, IT helpdesk services, and regular software maintenance.

Software Testing

A process used to identify defects in software products to ensure that they perform as expected. CDU offers various software testing services, including functional, performance, and security testing, to guarantee the reliability and quality of software applications.

Text-to-Speech

A technology that converts written text into spoken words. CDU develops sophisticated text-to-speech systems that deliver natural and expressive voice solutions for various applications.

Testing and QA

Processes to ensure that a product meets the required standards and is free of defects. CDU offers a range of testing and QA services to validate the functionality, performance, and security of applications.

Tool Selection

The process of choosing the appropriate tools for a specific project or task. CDU assists in tool selection based on the software type, maintenance scope, and KPIs set to ensure the best results.

Tableau

A data visualization tool used to create interactive and shareable dashboards. CDU leverages Tableau to enhance data visualization capabilities, providing actionable insights through interactive dashboards.

Usability Testing

A type of testing that evaluates how easy and user-friendly an application is. CDU conducts thorough usability testing to identify pain points and enhance user satisfaction.

User Interface Design (UI Design)

The process of designing user interfaces for software, focusing on maximizing usability and the user experience. CDU provides UI design services to create intuitive and aesthetically pleasing interfaces.

User Journey Mapping

A process that involves visualizing the user’s experience through different stages of interaction with an application. CDU creates detailed user journey maps to optimize interactions and ensure a seamless user experience.

User Testing

A process where real users test the application to provide feedback on functionality, design, and usability. CDU conducts user testing to gather insights and make informed design improvements.

UX Design (User Experience Design)

The process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction with the product. CDU specializes in UX design to ensure that applications are intuitive, user-friendly, and meet user needs effectively.

UX Audit

A comprehensive evaluation of a product’s user experience, focusing on identifying issues that hinder user satisfaction. CDU conducts UX audits to assess and enhance the overall user experience of applications.

UI/UX Design

An integrated approach to designing both the user interface (UI) and the overall user experience (UX). CDU offers UI/UX design services to create applications that are not only visually appealing but also easy and enjoyable to use.

Virtual Reality Development (VR Development)

The process of creating immersive virtual environments where users can interact with a 3D world. CDU develops virtual reality solutions that offer interactive and engaging experiences for users.

Vendor Selection

The process of choosing external vendors for outsourcing software maintenance and support services. CDU assists in vendor selection based on ITSM and DevOps practices, certifications, and expertise.

Website Maintenance

Ongoing services provided to keep a website functional, secure, and up-to-date. CDU ensures that client websites remain operational and optimized with regular maintenance services.

Wireframing

A visual guide representing the skeletal framework of an application. CDU uses wireframing as part of its design process to outline the structure and functionality before moving on to detailed design.

Web Design

The process of planning and creating websites, including aspects such as layout, content production, and graphic design. CDU offers custom web design services to create unique and effective online presences.

Xamarin

A Microsoft-owned framework used for cross-platform mobile app development. CDU leverages Xamarin to develop applications that provide native performance across different mobile operating systems.

YouTube Optimization

A service focused on improving the visibility and performance of videos on YouTube. Although not directly mentioned in the documents, related activities like video creation and digital marketing strategies could include aspects of YouTube optimization.

Zero Downtime Deployment

A deployment method where updates are made without any downtime, ensuring that the application remains available to users throughout the process. CDU implements zero downtime deployment strategies to ensure uninterrupted service.