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A+ rating

Average 5.00 rating
What's included

Matchless Microsoft Dynamics 365 Capabilities and One Prudent Team at Australian Business Hours.

Hire the best of the breed Sitecore Developers’ team for a single capability or a full legacy -to- XM- Cloud Transformation – every single capability can run standalone or as a part of a larger project.

Implement Integrate Support
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Sales & CRM Implementation

Pipeline management, lead scoring and forecasting configured around your sales process.

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Customer Service

Case management, omnichannel support and SLA-driven service queues.

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Finance & Operations (ERP)

Multi-entity finance, supply chain and operations for larger, complex organizations.

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Business Central (SME ERP)

Right-sized finance, inventory and project accounting for growing businesses.

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Power Platform Extensions

Custom Power Apps, Power Automate flows and Power Pages built on Dataverse.

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Data Migration & Integration

Structured migration from legacy CRM/ERP with parallel-run validation.

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Power BI Reporting

Executive dashboards connected directly to live Dynamics 365 data.

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Managed Support & Optimisation

Ongoing admin, configuration changes and user support after go-live.

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Platforms

Modules & platforms we work across

We design a right combination of modules considering the size of your business and the industry you are operating in as ITS NOT-A-ONE-SIZE-FITS-ALL kind of package.

We bring together the right Dynamics 365 modules and platforms for your business, from Sales, Customer Service and Field Service to Finance & Operations, Business Central and Supply Chain Management. Our capabilities also extend across Power Apps, Power Automate, Power BI, Power Pages and Dataverse, with seamless integration across Teams, Outlook, SharePoint and Azure. This approach keeps your Dynamics 365 environment connected, scalable and aligned with your business goals and future growth.

Benifit’s the Services

Leadership skill before media innovation customer directed alignments

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Tailored Dynamics 365 Solutions

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Flexible Business Workflows

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Scalable Operations

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Connected Microsoft Ecosystem

CRM Modules

Sales Customer Service Field Service Marketing

ERP Modules

Finance & Operations Business Central Supply Chain Management

Power Platform

Power Apps Power Automate Power BI Power Pages Dataverse

Microsoft 365 Integration

Teams Outlook SharePoint Azure

How We Deliver

Our 5 Step Dynamics 365 engagement process

A well-structured and well-thought-out path from first assessment to fully supported operations.

01

Choosing Right Module & Readiness

02

Solution design & data mapping

03

Configuration & customization

04

Data Migration & UAT

05

Go-live, Training & Support

CRM/ERP Review Data Quality Process Review Module Selection

We review your current CRM/ERP setup, data quality and processes to scope the right modules.

CRM/ERP Review Data Quality Process Review Module Selection

A fixed-scope proposal with module selection, data migration plan, timeline and pricing.

CRM/ERP Review Data Quality Process Review Module Selection

Module setup, Power Platform extensions and integrations, built in demo-able sprints.

CRM/ERP Review Data Quality Process Review Module Selection

Structured migration from your legacy system with a parallel-run validation period.

CRM/ERP Review Data Quality Process Review Module Selection

Staff training, go-live support, and an optional managed
retainer for ongoing changes.

Hey 👋 I am Gokul, Sr. Business Consultant
Hey 👋 I am Gokul, Sr. Business Consultant
Let's talk about your growth
Why CDU for Microsoft Dynamic 365

The Reasons Why Industry Leaders Choose CDU for Dynamics 365

Our Dynamics 365 practice sits alongside our wider Microsoft & .NET team, so integration with SharePoint, Teams and custom ASP.NET apps is native to how we scope every project.

Typical outcomes

What changes after a Dynamics 365 implementation

Figures below are typical ranges reported by clients across recent engagements, not guarantees — your results depend on your starting point and the scope as well as the engagement module selected at the outset.

User Training

60%

Faster Onboarding

Integrations

130+

Dealerships Connected

Operations

99.9%

Platform Availability
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Client Testimonials

Trusted by Businesses.
Backed by Results.

Real partnerships. Honest feedback. See why organisations across Australia trust Cloud Downunder to design, build, and support their digital products.

A special shout-out to Sam, who was incredibly professional, knowledgeable, and dedicated. Sam took the time to understand my needs and expectations for a future Mercedes-Benz App and went above and beyond. His attention to detail and commitment is evident in every aspect of his work. In addition to his technical expertise, it is clear that Sam is genuinely invested in the success of his clients. If you're looking for a reliable, talented, and customer-focused app development company, look no further than AppGurus.

AppGurus built a platform to manage the driver compliance paperwork and fault reporting system for heavy vehicles. It could automatically review all paperwork, sending notifications when there were issues. AppGurus showed genuine passion for the project, giving invaluable technical insights.

AppGurus managed the project well despite the changes in the scope and design. The team constantly communicated through messaging apps at every key deliverable. They also collaborated through in-person meetings.

AppGurus ensured a smooth workflow through frequent communication and prompt customer support — they were always quick to respond to any queries or concerns. The team was also proactive in terms of sharing helpful ideas. They loved my concept and understood my target market really well.

AppGurus was helpful, timely, and efficient at collaborating via Basecamp. Moreover, they embraced the client's vision very well and were communicative, responsive, and solutions-oriented. They were very quick to embrace my vision, providing me with endless solutions for anything I asked for.

AppGurus offered strong interpersonal relationships that optimized the development process. The apps have remained in the top positions of the education genre in the Apple Store. I appreciate AppGurus' loyalty and understanding. We've formed a bond and trust with each other, and we respect each other's opinions.

We came to AppGurus with an idea and extremely basic wireframe of our concept. They provided priceless industry knowledge, transparency and understanding as part of the design and construction process. As a startup with no app development or programming knowledge, the experience of AppGurus turned our idea into a polished, fully functioning product. The continuing support we have received after completion of our app has been exceptional.

I moved to AppGurus in 2019 after using another company for a number of years and not being satisfied with the quality of work. The change was the best thing I ever did for my app. AppGurus actually listened to exactly what I wanted out of my app and nothing was too hard for them - as well as their pricing was attractive. I would happily recommend AppGurus to anyone whether they are wanting a development done from scratch or already have a product and they are not happy with their current service. I'm very excited about the future of my app knowing I have the backing of AppGurus if I need anything.

Where to begin? We can all conceive that app development is highly specialized. Client expectations have to be managed especially where projects take on a life of their own, creating options that could never have been envisaged at the start. In our case, subject to certain parameters, AppGurus became a quasi partner in fulfilling the dreams we had of our project. The integration of their ideas into our project was priceless. This does not happen in normal business dealings. Big Thumbs Up AppGurus.

I approached the AppGurus to transform my Homeworthy Inspection System into a mobile app. They guided me through the entire process and made Homeworthy a robust platform by utilising my vision and industry experience. Many businesses and individuals now conduct their inspection services using Homeworthy and the numbers are growing. I personally have saved 2 hours per day on inspection reports, by simply using the Homeworthy app. It's a fast and reliable experience.

We never felt that we were dealing with sales people, but rather with a team that had a deep technical understanding. AppGurus built an app to improve communication between the client and their customers. They also integrated an AI element to make custom recommendations to users.

Working with the AppGurus was very professional and streamlined. They took my vague descriptions of what I wanted and turned them into something real and functional. There was a lot of extra guidance which has been quite valuable in shaping Eater Meter to what it is today. I highly recommend AppGurus for any sort of web-app related development.

These guys are great and easy to work with. Their patience and service has been amazing considering we come from a non tech background. Highly recommend them.

AppGurus provided the outcome what I was expecting. I just shared my idea with their team which I wanted to publish in the market and they guided me and made this product in a very efficient way. My apps are available on stores and I am really happy with the service they provided.

App Gurus delivered a fully-optimized product that went beyond the project's original scope, much to the client's delight. The team was highly communicative, and internal stakeholders were particularly impressed with the vendor's team dynamic, work ethic, and solutions-based approach.

The app has earned a significant amount of downloads since its launch. Thus far, the platform has satisfied expectations and matches the original vision. App Gurus is dedicated to the project, ensuring they’re approachable and timely in the case of issues.

App Gurus listened to client needs and ensured any technical issues were resolved quickly. The cost was higher than expected, and there was a slight staffing mishap early on, but user responses have been good.

App Gurus has delivered a functional and easy-to-use app in a timely manner. The team has ensured stellar communication and efficiently addressed the project requirements. Their receptiveness, design competencies, and innovative approach are key elements of their work.

Boasting a strong understanding of the client's needs and goals, allowing them to confidently deliver a solution that matched. The reliable team utilized Basecamp to manage the project and collaborate effectively with the client throughout. Their high-quality design and development work stood out.

Thanks to App Gurus' efforts, the client was able to establish a clear scope for a web-based solution while tailoring the apps for their target audience. The app also allowed businesses to sign up and manage their menus. Overall, the team was easy to work with and dedicated to the project.

Decided on App Gurus to save time and effort. They understood what I wanted, and I loved their enthusiasm and energy from the beginning and felt that they were the right people to work with. They provided various options and a quote that was unbeatable which was a contributing factor to my decision to work with them within a specific budget. They guided me through the processes step-by-step and I received some great advice along the way.

App Gurus has successfully delivered a fully functional website and mobile app, satisfying the client's needs. The team utilizes their in-depth knowledge to deliver quality outputs and provide helpful advice. The partners interact through email and messaging apps. Their knowledge is impressive.

Love the design of my app and very happy with the progress. Sam and his developers have gone the extra mile to give me a great product. Looking forward to launching this summer!!

I have been very happy to work with App Gurus on my project. It was a complex project, and it took time to refine it to conform to my ideas. They approached it with patience and professionalism, and I am definitely pleased with the final outcome.

My company engaged App Gurus to create a new portal linking several off the shelf software items using API. Not only was App Gurus affordable, their work was completed within timely and correctly. I would have no hesitation in recommending Sam and App Gurus for your next project.

When I was looking for a company to take on my app, most companies wanted to charge me more than my budget just to create a proof of concept. App Gurus came up with a plausible solution on how to make my idea work at our first meeting. This was my first app development project and the team walked me through the process to not only build the app, but also assisted with all things Apple and getting it on to the App Store. The result is a very professional and funky product.

Despite setting high expectations, App Gurus managed to exceed them. I had a unique job that required some out of the box thinking and App Gurus was up to the challenge. Their ongoing support was excellent - actively seeking my feedback, being patient with all my requests and prudently addressing them. I’d highly recommend their services if you’re looking for a job to be done right.

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4.8

Average Rating

Across Leading Review Platforms

Independent reviews that speak for us
Top B2B Company
4.8
out of 5
Verified Google Reviews
4.8
out of 5
Top Software Development Company
4.8
out of 5
Client Testimonials

Frequently Asked Questions

Everything you need to know about Cloud Downunder's services, process, and Australian-local approach.

Still have questions?

We're here to help. Reach out directly and our specialists will respond within 2 business hours.

Responds within 2 business hours.

Microsoft Dynamics 365 is a unified CRM and ERP platform, not a single-purpose CRM tool. Where a standalone CRM only manages sales and customer records, Dynamics 365 connects Sales, Customer Service, Finance and Supply Chain in one system built on Dataverse, with Power BI, Power Apps and Microsoft 365 built in from the start.

Cost depends on the modules you choose, user numbers, data volume and level of customisation, on top of Microsoft's per-user licensing. A Business Central rollout for a growing SME is a different investment to a multi-entity Finance & Operations deployment. We scope this during a free assessment so you get a fixed-price proposal, not a guess.

A single-module rollout, such as Dynamics 365 Sales or Business Central for an SME, typically takes 8 to 12 weeks. Multi-module Finance & Operations engagements with complex data migration and integrations usually run 4 to 9 months. Timeline is confirmed at the solution design stage, once data quality and integration scope are known.

Business Central is right-sized ERP for SMEs — finance, inventory and project accounting in one lighter-weight package. Finance & Operations is built for larger, multi-entity organisations that need advanced supply chain, manufacturing and multi-country finance capability. We help you choose based on your business size, industry and growth plans, not a one-size-fits-all default.

Yes. We run a structured data migration process — extraction, cleansing, mapping and a parallel-run validation period — so historical records, pipeline data and financial history move across accurately. Small, clean datasets can migrate in 1 to 2 weeks; larger or messier datasets from multiple source systems take longer and are scoped upfront.

Yes — native integration is one of Dynamics 365's biggest advantages. Teams, Outlook, SharePoint and Excel connect directly into your CRM and ERP workflows, and Power Platform (Power Apps, Power Automate, Power Pages) extends the system further without custom development, all sitting on the same Dataverse.

Yes. Every engagement includes go-live support, and most clients move onto an optional managed support retainer for ongoing configuration changes, user support and system optimisation — delivered in Australian business hours (AEST/AEDT), not an overseas time zone.

Yes. We configure data residency, access controls and security roles with the Privacy Act and APRA expectations in mind, and every configuration and customisation is fully documented so your team retains full ownership — no vendor lock-in.

Ready to scale your growth?

We help ambitious teams build digital products and campaigns that convert.

200+ clients
48h response
How can I get in touch?

Reach us via the contact form, email, or phone. We'll connect you with the right expert.

What support do you offer?

From strategy and design to development, cloud, AI, and ongoing support we're with you every step.

How fast will I get a reply?

We typically respond to all enquiries within 1 business day.

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