Traderun

A Smarter Way to Source Trade Supplies, Helping Professionals Order Faster, Stay Productive, and Keep Every Project Moving.

TradeRun simplifies wholesale purchasing by helping trade professionals find products, place orders, and manage supplies conveniently from anywhere.
Built around the needs of busy tradespeople, the platform reduces unnecessary supply runs and helps professionals stay focused on their projects.
Users can browse available products, review details, manage their orders, and arrange deliveries without interrupting their daily workflow.
Thus, KBS Ordering app simplifies and modernizes the connection between clients and sales representatives, making teamwear ordering accurate, organized, and hassle-free anytime and anywhere.
The solution brings procurement and delivery into one streamlined journey, making it easier to source supplies while keeping projects moving efficiently.

Strategy
Design
Development
Content
Ongoing Support

Key Features

Explore trade supplies effortlessly with organised product categories, detailed information, and a straightforward browsing experience.
Place supply orders quickly with a simple process designed to reduce time spent managing purchases.
Get essential supplies delivered directly to the job site, reducing unnecessary trips away from active projects.
Keep track of order progress and delivery updates, giving tradespeople better visibility from purchase to arrival.
Complete payment after order acceptance, providing greater confidence and control throughout the purchasing process.
Manage product discovery, ordering, payment, and delivery through one streamlined solution built around trade professionals.

Challenges

Unclear order flow caused confusion before payment, reducing user confidence and increasing drop-offs significantly.
No clear distinction between VIP and Normal delivery options, leading to hesitation during order confirmation.
Inconsistent UI components reduced usability, visual consistency, and overall trust in the app experience.
Weak visual hierarchy made primary actions difficult to identify and slowed user decision-making.
Lack of clarity in critical flows like verification and account actions reduced user confidence and trust.
Poor feedback around order status left users uncertain about progress and next steps.

Solution

Designed a clear, step-by-step order flow guiding users smoothly from request to payment.
Introduced distinct VIP and Normal delivery options with progressive disclosure for faster decisions.
Improved visual hierarchy using spacing, typography, and contrast to highlight primary actions.
Standardized UI components to ensure consistency, usability, and stronger brand recognition throughout.
Added clear, human-readable order status updates to improve transparency and user confidence.
Simplified verification and account actions with clear messaging and secure OTP-based confirmation.